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Quality at CEW, Inc.

Commitment to Excellence

At CEW, Inc., quality is integral to our manufacturing philosophy. Our commitment to excellence drives us to implement a comprehensive quality control system that ensures each wheel and caster meets rigorous standards for performance, safety, and reliability. Through a combination of advanced testing, precise inspections, and thorough documentation, CEW delivers products that consistently meet and exceed customer expectations and industry requirements.

Key Steps in CEW’s Quality Control Process

Our quality control process encompasses multiple stages, each critical to maintaining the integrity and reliability of our products. Here’s how we ensure quality at every step:

1. Material Testing

CEW starts with meticulous material testing to verify that all raw materials conform to required specifications. This includes chemical composition analysis, mechanical properties testing (such as tensile strength and hardness), and surface examination for defects. By ensuring material integrity from the outset, we guarantee the durability and performance of our final products.

2. Dimensional Inspection

Precision is key to ensuring the proper fit and function of wheels and casters. Using advanced tools like Coordinate Measuring Machines (CMM) and laser scanners, we perform dimensional inspections to confirm that every component aligns with design specifications and tight tolerances, preventing assembly or operational issues.

3. Load Testing

To ensure our products can withstand demanding environments, we perform both static and dynamic load testing. These tests simulate real-world conditions, verifying that wheels and casters can handle maximum loads without deformation or failure, ensuring safety and reliability in all applications.

4. Functional Testing

Functional testing assesses product performance in realistic scenarios. This includes evaluating rotation, maneuverability, braking efficiency, and noise levels under various conditions. By simulating how products perform in their intended applications, we ensure they meet or exceed user expectations.

5. Aesthetic Inspection

While performance is paramount, we also focus on the visual quality of our products. Aesthetic inspections identify any surface defects or finish inconsistencies that could impact product appeal, ensuring that each wheel or caster not only performs well but also looks flawless for visible applications.

6. Documentation

Comprehensive documentation supports every stage of our quality control process, ensuring transparency and traceability. This includes detailed inspection reports, material certifications, and process control records, all of which guarantee consistency and compliance across all production runs.

Continuous Improvement and Customer Confidence

At CEW, quality control is a dynamic process rooted in continuous improvement. By investing in cutting-edge technologies, skilled training, and innovative methodologies, we continually refine our practices to stay ahead of industry demands and customer needs. This dedication to quality is what makes CEW a trusted partner, delivering products that are engineered to excel in any application.

ISO 9001:2015 Certification

What It Means for CEW and Our Customers

CEW is proud to be an ISO 9001:2015 certified facility, reflecting our dedication to maintaining the highest standards of quality management. ISO 9001:2015 is an internationally recognized standard that specifies the requirements for a quality management system (QMS). Being certified to this standard means that CEW has implemented a robust QMS that focuses on customer satisfaction, continuous improvement, and adherence to regulatory requirements.

What Does ISO 9001:2015 Certification Mean for CEW?

Consistent Quality: Our ISO 9001:2015 certification ensures that all processes, from initial design to final inspection, are standardized and optimized for consistency. This guarantees that every product we manufacture meets the same high level of quality.

Customer Focus: One of the core principles of ISO 9001:2015 is a strong focus on customer needs. CEW’s QMS is designed to better understand customer requirements, enhance satisfaction, and build stronger, more responsive relationships with our clients.

Continuous Improvement: ISO 9001:2015 emphasizes continuous improvement. At CEW, we constantly evaluate our processes, gather feedback, and implement changes to improve efficiency, reduce waste, and deliver better products to our customers.

Risk Management: Our certification also demonstrates a commitment to identifying, managing, and mitigating risks that could impact product quality or customer satisfaction. This proactive approach ensures reliability and confidence in every product we deliver.

Global Recognition: ISO 9001:2015 certification is recognized globally, providing assurance to customers, partners, and stakeholders that CEW operates to internationally accepted standards of quality management.

CEW’s rigorous quality control ensures every product is manufactured to the highest standards, providing our customers with products that are reliable, durable, and visually appealing. Through a comprehensive approach to testing, inspection, and documentation, we guarantee quality and build lasting confidence in every product we deliver.